SHIPPING AND RETURNS

All items will have tracking so both parties can safely track how the item is going, any lost items will be refunded after the 10 Business days investigation time Australia Post requires takes to investigate.

All returns will be carefully inspected and assessed by us to ensure the  conditions are met before an exchange, refund or store credit is approved.

Any returns that do not meet the above conditions will be ineligible for an exchange, refund, or store credit.

FAULTY PRODUCTS

In rare cases some products may be received in a defective manner due to an error occurred during the product publishers manufacturing process or by our courier partners.

We assess all claims on a case by case basis. To lodge a claim please contact us with the following information:

• Proof of purchase
• Photographic evidence of the defective product including the packaging where applicable

In certain circumstances we cannot accept a claim for product that has incurred a defect such as print lines on the trading card itself, imperfections in the product packaging and/or plastic seal, and the quality of the product packaging. In such an event, claims should be made directly with the relevant manufacture.

If you do not accept these shipping terms and conditions please contact us before purchasing so we can discuss further. We pride ourselves at giving service second to none, as we want your business now and in the future.